Returns & Exchanges

Every pair of CÁVAL shoes is handcrafted to order specifically for the customer.

Because each pair is produced exclusively for you, we do not accept returns or exchanges due to sizing issues, change of mind, or personal preference.

Sizing Assistance

To help ensure the best possible fit, we encourage customers to review our sizing guide carefully before placing an order. If you have any questions, our team is available to provide sizing guidance prior to purchase.

Quality Guarantee

If your order arrives with a manufacturing defect or workmanship issue, please contact us within 14 days of delivery. We will review the issue and work toward an appropriate resolution.

Questions?

Please contact us at support@shopcaval.com before placing your order if you would like assistance selecting a size.

COMPLIMENTARY U.S SHIPPING

Complimentary shipping on every order within the United States.

PERSONAL SIZING ASSISTANCE

Need help selecting a size? Call, text, or email us before ordering and we'll help guide you to the best fit.

made to order

Crafted specifically for you. Ships in approximately 4-6 weeks.

Handmade in Spain

Crafted by skilled artisans using traditional techniques.